“The characteristic which higher command always looks for in any officer is honesty. Honesty in thought, word, and deed. Second to honesty and courage of purpose, I would place an unselfish attitude as the greatest attribute of a leader. Place the care and protection of the men first; share their hardships without complaint and when… Read More
“Major General James Utino once said that morale exists when “a soldier thinks that his army is the best in the world, his regiment is the best in the army, his company is the best in the regiment, his squad the best in the company, and that he himself is the best damned soldier in… Read More
Granted, the conditions at any military boot camp are nowhere near easy. When most people think about military boot camps, intense training for hours on end come to mind, and rightfully so. But contrary to public belief, military boot camps are designed for you to succeed, not fail. For this reason, any unfortunate or fatal… Read More
Always greet your customers. Treat your customers with respect. Talk and chat to your customers. Interact with customers in a relaxed way. Turn up for work with a positive attitude. Understand your customers’ needs. Discover the impact you have around customers. Excite your customers about your products and services.
I recently published an article on churn management, which is the art of identifying the customers who are likely to churn from (leave) a company, and initiating proactive measures to retain them. One of those proactive measures, according to the Mindbody (a management software provider), should be employing the right trainers. Mindbody found that fitness… Read More
About This Report This report, authored by David Gee for Veterans for Peace UK, draws on veterans’ testimony and around 200 studies from the last half-century to explore the effects of army employment on recruits, particularly their initial training. The studies are mainly the work of military academic research departments in the UK and US,… Read More
Research Paper Title Attitudes to Mental Illness in the U.K. Military: A Comparison With the General Population. Background To compare attitudes to mental illness in the U.K. military and in the general population in England. Methods Using data from a cross-sectional survey of 821 U.K. military personnel and a separate cross-sectional survey of 1,729 members… Read More