Member Retention: Make Sure You Employ the ‘Right’ Trainers

I recently published an article on churn management, which is the art of identifying the customers who are likely to churn from (leave) a company, and initiating proactive measures to retain them. One of those proactive measures, according to the Mindbody (a management software provider), should be employing the right trainers. Mindbody found that fitness… Read More

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The Six HR Challenges for (Fitness) Businesses

Introduction In simple terms, human resources (HR) is about the management and development of people. However, as business owners/managers we have to think of our workers as more than numbers on a spreadsheet or database. Like a business, workers have wants and needs, both professional and personal. And, it is important to understand this, as… Read More

What is the Economic Cost of Overlooking Ex-Military Personnel & their Skills?

New research has revealed that the UK economy could suffer losses of up to £1.5 billion in the next five years if service leavers are unable to find employment, or are under employed upon leaving the Armed Forces. The research calculates the direct and indirect contribution of the up to 85,000 personnel that are estimated… Read More

Linking Capability & Vision…

“In the land of the blind, the one-eyed man is king!” I understand the quote is attributed to Desiderius Erasmus Roterodamus, or Erasmus of Rotterdam, a 16th-century Dutch Renaissance humanist. He was also a social critic, Catholic priest, teacher and theologian. The quote is an idiom. The basic idea is, if surrounded by people less… Read More

Can We Capitalise on Military Nurse Skills for Second-Career Leadership & Staff Development Roles?

Research Paper Title Capitalising on Military Nurse Skills for Second-Career Leadership and Staff Development Roles. Abstract Nursing continues to face professional workforce and diversity shortage problems. This article advocates for examining an untapped resource – the consideration of applicants for nursing leadership and educational positions in civilian health care organisations. This untapped resource is highly… Read More

Skills: Jack of All Trades versus Master Craftsman

“The same man cannot be well skilled in everything; each has his own special excellence.” Euripides (c.480 BC to 406 BC), from one of his tragedies (Rhesus). Euripides was one of the great Athenian playwrights and poets of ancient Greece, known for the many tragedies he wrote, including Medea and The Bacchae.

Merit: The Person or their Title?

“I weigh the man, not his title; ‘tis not the king’s stampcan make the metal better or heavier.” William Wycherley (1640-1715) From his play ‘The Plain Dealer’, which is a Restoration comedy first performed on 11 December 1676, and is based on Molière’s Le Misanthrope.