What is Recruit for Spouses?

The Recruit for Spouses (RFS) coaching programme supports Army partners as they get back into employment. The programme received a funding boost in June 2019 from the Veteran’s Foundation to help it reach more husbands and wives. RFS is an independent social enterprise, established in 2011. The RFS Coaching Programme is open to all military… Read More

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Pay Hike for New British Army Soldiers

The starting salary for soldiers fresh out of Phase 2 (employment) training is rising to £20,000, a rise of about £1,140. Approximately 4,000 junior soldiers are set to benefit from the 6% pay rise. Other personnel, up to Brigadier (OF-6), will receive a 2.9% increase and compensatory allowances have also received a 2.9% rise, including:… Read More

What is the Link between Customer Compatibility, Satisfaction, & Profits?

“Traditionally, managers who hope to boost customer satisfaction focus on employee training or infrastructure and process improvements, but this research shows that “customer compatibility” – the it between the needs of individual customers and the branch’s ability to meet them – is an important driver of satisfaction and that a diverse customer base is inherently… Read More