Learn how BT worked with the Defence Centre of Training Support to create a new on-line training system: MOD DLP Case Study (BT, 2012)
Teamwork is…
Mini HR Quiz: Know Your Employment Law
Can you answer these six scenarios correctly. Scenario 01: One of your employees is on long-term sick leave after an accident. She has had to cancel her two-week summer holiday, but thinks she can rebook it when she returns to work. Is she right? Yes, she can rebook it or carry the holiday over. Yes,… Read More
Take a Recruitment Risk
An excerpt from Iain Mackinnon’s blog (www.peoplemanagement.co.uk): “If you’re casting Hamlet, do you take the same approach as “regular” recruiters? A play-it-safe, same-as-last time recruiter would look at David Tennant’s CV and conclude that his spell as Doctor Who was about as irrelevant as it gets to finding a great stage Hamlet. But you’d have… Read More
Psychometric Testing: How Useful Is It?
“There’s some value in it. It can help you compare people in certain limited ways. But it depends more on people’s ability to crack the code than anything else. It helps you identify smart people, which is always useful, but what’s smart about them is that they can pick patterns in a test. The other… Read More
Be Active @ Work
Ryanair: Outstanding Customer Service Attitude #!@
“If you owe someone £2, advise that you are short of change right now and can return the change at the end of the service.” Money-saving advice contained in a Ryanair training manual for cabin crew, which concludes: “If it doesn’t work, don’t worry – at least you tried.” Maybe the change can go towards… Read More
Boot Camp & Military Fitness Institute 