Always greet your customers. Treat your customers with respect. Talk and chat to your customers. Interact with customers in a relaxed way. Turn up for work with a positive attitude. Understand your customers’ needs. Discover the impact you have around customers. Excite your customers about your products and services.
Introduction During the 1980s and 1990s, the fitness industry sold gym memberships, personal training services, and some miscellaneous items such as drinks and apparel. During this time digital commerce did not exist and consumers did not have smartphones – with their experiences and expectations much aligned with most other industries. In days past you had… Read More
“Ultimately, people don’t need a place to exercise; if that’s what they want, they’ve got their front room. What people really need from us is the inspiration and motivation to exercise – and that’s the DNA of Third Space.” (HCM, 2018, p.31). Colin Waggett, CEO of Third Space, speaking about the launch of two new clubs,… Read More
Boot Camp & Military Fitness Institute 