Assessment Centres: The Gold Standard (Well Sort of)

Assessment Centres are considered the gold, if somewhat expensive, standard for selecting candidates for a job or role. However, there are perils if you do not know what you are doing, as demonstrated below.

An excerpt from People Management (p.23):

“The employer had developed a candidate assessment centre with exercises that scored people according to observed behaviours,” says Laurence Collins, a director in Deloitte’s workforce analytics team.

We found that candidates who scored highly – performing well against the framework developed by the organisation – were actually more likely to be an unsuccessful hire in terms of performance.”

Further investigation revealed that the selection exercises responsible had been developed by a former employee who had used an out-of-date frame of reference.”

Source: Churchard, C. (2013) We Love Data. People Management. September, pp.20-24.

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