“I’d Rather Have People Who Make Mistakes”

“Giving substance is something I’m a stickler for. A lot of people have their personality to thank for their careers, but often there’s not much behind it.”

“There’s brilliance in everyone, but sometimes people are in the wrong job – often through self-promotion.”

Kathryn Austin.

HR Director, Dine-in Restaurants, Pizza Hut

Source: People Management, March 2013, pp.43.

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