How Virtual Care Is Reshaping Military Medicine


Soldiers stationed in diverse locations, work tirelessly to protect their nation, braving harsh weather and challenging conditions. In these demanding environments, the soldier’s well-being is paramount. However, it is not always readily available, especially in remote or conflict-prone regions where medical facilities may be limited or non-existent.

This is where virtual care steps in as a ground-breaking solution. It ensures that soldiers have access to top-notch medical assistance, no matter where they are stationed. Furthermore, it contributes to substantial cost savings. The US Department of Defence estimates that virtual care saves the military an average of $28 per visit.

Still not sure? In this article, we will shed light on virtual care benefits and how it improves dedicated soldiers’ lives. So, without any further ado, let’s get started.

What is Virtual Care?

Virtual care is the use of technology to deliver healthcare services remotely. Patients can connect with healthcare providers remotely, typically through video calls, phone calls, and/or secure messaging apps.

It can be used for a variety of services, including routine check-ups, medication management, mental health care, and specialty care.

Reasons for the Popularity of Virtual Care

1. Improved Access To Care

One of the most significant benefits of virtual care is that it improves access to care for soldiers. In the past, soldiers who were deployed in remote or dangerous locations often had to go without medical care or had to travel long distances to see a medical professional. This could be dangerous and time-consuming.

With virtual care, soldiers (located anywhere in the world) can see a medical professional (located anywhere in the world), with just an internet connection. This makes it much easier for soldiers to get the care they need when they need it.

2. Reduced Costs

One of the significant advantages of virtual care in military medicine is, as noted above, the cost savings it offers. The traditional model of healthcare, involving physical appointments, can be financially burdensome, particularly when considering the logistics of transporting medical personnel and equipment to remote or conflict-prone areas. With virtual care, these expenses are minimised, as consultations and medical support are provided remotely.

These cost savings can be reallocated to other essential areas, such as advanced medical equipment and personnel training, ultimately improving the overall quality of healthcare services available to our servicemen and women.

3. Increased Inconvenience

Virtual care brings a new level of convenience to military medicine, allowing patients to access healthcare services without the need for physical appointments. This not only saves time but also offers an enhanced experience.

Furthermore, a split screen without full screen feature allows medical professionals to engage in conversations with patients while simultaneously reviewing vital reports and medical records on their screens. This level of multitasking and real-time information access ensures that patient care is efficient and comprehensive.

Moreover, the flexibility of virtual care means that soldiers can schedule appointments that fit their duty schedules, reducing disruptions to their work. It is a win-win situation, as patients receive prompt medical attention, and military operations can continue smoothly.

4. Improved Quality Of Care

Virtual care can also help improve soldiers’ quality of care. The appointments often last longer than traditional in-person appointments, which gives medical professionals more time to talk to their patients and assess their needs.

Additionally, virtual care providers can easily access the patient’s medical records, which can help them to provide more timely, tailored, and better care.

5. Timely Care

For soldiers stationed in diverse and demanding locations; quick access to medical professionals is essential. Virtual care provides timely healthcare access to them as it minimises the typical waiting times through secure video calls and online messaging.

Therefore, soldiers can have their healthcare needs addressed promptly, ensuring that they receive the care they deserve in a timely manner. This expeditious access to healthcare services offers peace of mind, quick decision-making, and, ultimately, the assurance that their well-being is a top priority.

6. Continuity of Care

Virtual care ensures that soldiers can uphold an ongoing relationship with their healthcare providers, even as they move from place to place. This continuity of care is invaluable, particularly for those managing chronic conditions. It means that a soldier’s medical history, treatment plans, and progress remain accessible and up-to-date, regardless of their location.

This seamless flow of information guarantees that healthcare providers can make informed decisions and adjustments to treatment whenever needed.


We hope this article has provided you with valuable insights, noting that virtual care is a powerful tool that is reshaping military medicine. However, as the field continues to advance, it is crucial for the military to embrace and harness these technologies to better serve those who serve the nation.

Remember, healthy and fit soldiers can better serve their nation.


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